Laura Parrino Byxbe’s Blog

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Why won’t you respond to me?

with 2 comments

This is a post about common courtesy.

One of our Strategy Team members asked for advice regarding how to follow up after an interview.  The hiring manager clearly exhibited “buying signals” (i.e.  A 3 hour meeting, when can you start, is your passport current, we need to make a decision RIGHT AWAY!) 

She was informed they’d be making a decision within two weeks. She sent the obligatory thank you (email is now an acceptable method for follow up to the interview.)

Two weeks have passed.  No contact.

What should I do, she asked.  They told me they were going to make a decision in two weeks!

She asked the group if she should follow up again with  an email or a phone call?

Some said  email, others advocated a phone call.

It is the most common challenge of  job search – no one responds to you. 

Sometimes it legitimately takes several weeks before they  get back to you.  Great companies, great people find time to reach out or respond.  One way or another. 

Unfortunately, most simply drop the ball while you ride an emotional roller coaster.

Experts tell us that the War for Talent has begun, that companies must become much better at treating jobseekers like customers if they want to attract top talent.   “Employer of Choice” is what we call a company that practices forward-thinking human talent management practices.

A good first step would be practicing common courtesy and finding a way to respond to calls and emails.

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Written by Laura Parrino Byxbe

September 13, 2011 at 10:05 pm

Posted in Uncategorized

2 Responses

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  1. What we as job seekers have been through 2 or 3 times, you as goddess of hope have seen/heard a thousand times. I lean toward the more assertive approach, as in calling until you get through and asking wht you can do to expedite the process. Salespeople call this ‘persistence’ or the assumptive close.
    Not right for everyone but I would think truly interested employers will appreciate the initiative.

    Dave Webe

    September 13, 2011 at 11:49 pm

  2. I could not agree more strongly with this post. HR departments need to stop hiding behind “we are just so busy” and recognize that truly great, world class companies DO figure out ways to respond to job applicants. The ill-will that can be engendered towards any company that does not treat potential employees like customers can spread quickly and tarnish an otherwise stellar reputation.

    Use technology to help create a system to respond to every applicant (it can be done) and you will create a lasting positive impression for those that you hire AND those that you don’t. Word of mouth is powerful and this is an often missed opportunity to build a positive impression of your brand.

    Stephen Beaumont

    September 14, 2011 at 4:57 am


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